{"id":6400,"date":"2026-01-14T16:32:15","date_gmt":"2026-01-14T16:32:15","guid":{"rendered":"https:\/\/www.uditis.ch\/?page_id=6400"},"modified":"2026-08-11T06:57:39","modified_gmt":"2026-08-11T06:57:39","slug":"support","status":"publish","type":"page","link":"https:\/\/www.uditis.ch\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\r\n    <\/div>\r\n\r\n    <div class=\"hero-section default-background\" style=\"--hero-bg-desktop: url('https:\/\/www.uditis.ch\/wp-content\/themes\/u-child\/assets\/images\/generic_xl.webp');\">\r\n\r\n        \r\n                    <div class=\"hero-caption\">\r\n                <div class=\"container\">\r\n                    <div class=\"hero-content align-gauche\">\r\n                                                    <h1>UDITIS service desk<\/h1>\n                        \r\n                                                    <p>Your dedicated point of contact<\/p>\n                        \r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        \r\n    <\/div>\r\n\r\n    <div class=\"container\">\r\n\n\n\n<div class=\"wp-block-group is-style-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-style-default is-layout-constrained wp-container-core-group-is-layout-2f093337 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-main-color-color has-text-color has-link-color has-lg-font-size wp-elements-00b6196fc94a7601f0a133a2e1b56769\">The <strong>UDITIS service desk <\/strong>is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally.<\/h2>\n\n\n\n<p class=\"has-md-font-size wp-block-paragraph\">Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your IT environment, allowing you to focus fully on your core mission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcde Call the UDITIS service desk :\u00a0<a href=\"tel:+41325575555\">+41 32 557 55 55<\/a><\/p>\n<\/div>\n\n\n\r\n    <div class=\"tiles-icon-text\" style=\"\">\r\n                    <div class=\"row\">\r\n                                    <div class=\"col-12 col-md-6 col-lg-3 col-tiles\">\r\n                        <div class=\"tile\">\r\n                                                            <div class=\"tile-icon\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/www.uditis.ch\/wp-content\/uploads\/Service-Desk_picto.svg\" \r\n                                            alt=\"\">\r\n                                <\/div>\r\n                                                        \r\n                                                            <h3 class=\"tile-title\">UDITIS service desk<\/h3>\r\n                                                        \r\n                                                            <div class=\"tile-content\">\r\n                                    <p>Submit and track your support requests with ease through our ticket portal.<\/p>\n<p><strong><a href=\"https:\/\/servicedesk.uditis.ch\/\" target=\"_blank\" rel=\"noopener\">Track\/submit a support request<\/a><\/strong><\/p>\n                                <\/div>\r\n                                                    <\/div>\r\n                    <\/div>\r\n                                    <div class=\"col-12 col-md-6 col-lg-3 col-tiles\">\r\n                        <div class=\"tile\">\r\n                                                            <div class=\"tile-icon\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/www.uditis.ch\/wp-content\/uploads\/Prise-en-main-distance_picto.svg\" \r\n                                            alt=\"\">\r\n                                <\/div>\r\n                                                        \r\n                                                            <h3 class=\"tile-title\">Remote access<\/h3>\r\n                                                        \r\n                                                            <div class=\"tile-content\">\r\n                                    <p>Allow one of our specialists to access your computer directly for a resolution.<\/p>\n<p><strong><a href=\"https:\/\/support.uditis.ch\" target=\"_blank\" rel=\"noopener\">Request remote assistance<\/a><\/strong><\/p>\n                                <\/div>\r\n                                                    <\/div>\r\n                    <\/div>\r\n                                    <div class=\"col-12 col-md-6 col-lg-3 col-tiles\">\r\n                        <div class=\"tile\">\r\n                                                            <div class=\"tile-icon\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/www.uditis.ch\/wp-content\/uploads\/Etat-des-services_picto.svg\" \r\n                                            alt=\"\">\r\n                                <\/div>\r\n                                                        \r\n                                                            <h3 class=\"tile-title\">Service status<\/h3>\r\n                                                        \r\n                                                            <div class=\"tile-content\">\r\n                                    <p>Check the availability and status of our services in real time.<\/p>\n<p><strong><a title=\"\u00c9tat des services\" href=\"https:\/\/www.uditis.ch\/etat-des-services\/\">Check service status<\/a><\/strong><\/p>\n                                <\/div>\r\n                                                    <\/div>\r\n                    <\/div>\r\n                                    <div class=\"col-12 col-md-6 col-lg-3 col-tiles\">\r\n                        <div class=\"tile\">\r\n                                                            <div class=\"tile-icon\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/www.uditis.ch\/wp-content\/uploads\/Mesures-de-securite_picto.svg\" \r\n                                            alt=\"\">\r\n                                <\/div>\r\n                                                        \r\n                                                            <h3 class=\"tile-title\">Security measures<\/h3>\r\n                                                        \r\n                                                            <div class=\"tile-content\">\r\n                                    <p>Find key information about our security measures and commitments.<\/p>\n<p><strong><a title=\"Mesures de s\u00e9curit\u00e9\" href=\"https:\/\/www.uditis.ch\/mesures-de-securite\/\">View security measures<\/a><\/strong><\/p>\n                                <\/div>\r\n                                                    <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n            <\/div>\r\n\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6400","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.uditis.ch\/en\/support\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"UDITIS - Votre partenaire IT et DEV\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Support - UDITIS\" \/>\n\t\t<meta property=\"og:description\" content=\"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.uditis.ch\/en\/support\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-01-14T16:32:15+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-11T06:57:39+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Support - UDITIS\" \/>\n\t\t<meta name=\"twitter:description\" content=\"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/support\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/support\\\/#listItem\",\"name\":\"Support\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/support\\\/#listItem\",\"position\":2,\"name\":\"Support\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/#organization\",\"name\":\"UDITIS\",\"description\":\"Votre partenaire IT et DEV\",\"url\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/support\\\/#webpage\",\"url\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/support\\\/\",\"name\":\"Support - UDITIS\",\"description\":\"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/support\\\/#breadcrumblist\"},\"datePublished\":\"2026-01-14T16:32:15+00:00\",\"dateModified\":\"2026-08-11T06:57:39+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/\",\"name\":\"UDITIS\",\"description\":\"Votre partenaire IT et DEV\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.uditis.ch\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Support - UDITIS","description":"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your","canonical_url":"https:\/\/www.uditis.ch\/en\/support\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.uditis.ch\/en\/support\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.uditis.ch\/en\/#listItem","position":1,"name":"Home","item":"https:\/\/www.uditis.ch\/en\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.uditis.ch\/en\/support\/#listItem","name":"Support"}},{"@type":"ListItem","@id":"https:\/\/www.uditis.ch\/en\/support\/#listItem","position":2,"name":"Support","previousItem":{"@type":"ListItem","@id":"https:\/\/www.uditis.ch\/en\/#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.uditis.ch\/en\/#organization","name":"UDITIS","description":"Votre partenaire IT et DEV","url":"https:\/\/www.uditis.ch\/en\/"},{"@type":"WebPage","@id":"https:\/\/www.uditis.ch\/en\/support\/#webpage","url":"https:\/\/www.uditis.ch\/en\/support\/","name":"Support - UDITIS","description":"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.uditis.ch\/en\/#website"},"breadcrumb":{"@id":"https:\/\/www.uditis.ch\/en\/support\/#breadcrumblist"},"datePublished":"2026-01-14T16:32:15+00:00","dateModified":"2026-08-11T06:57:39+00:00"},{"@type":"WebSite","@id":"https:\/\/www.uditis.ch\/en\/#website","url":"https:\/\/www.uditis.ch\/en\/","name":"UDITIS","description":"Votre partenaire IT et DEV","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.uditis.ch\/en\/#organization"}}]},"og:locale":"en_US","og:site_name":"UDITIS - Votre partenaire IT et DEV","og:type":"article","og:title":"Support - UDITIS","og:description":"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your","og:url":"https:\/\/www.uditis.ch\/en\/support\/","article:published_time":"2026-01-14T16:32:15+00:00","article:modified_time":"2026-08-11T06:57:39+00:00","twitter:card":"summary_large_image","twitter:title":"Support - UDITIS","twitter:description":"The UDITIS service desk is the centralized point of contact for all IT support requests, incidents, service requests, or advice: our specialists are here to assist you promptly and professionally. Every request is handled, tracked, and resolved to ensure the continuity of your operations. Working alongside you, we ensure the performance and availability of your"},"aioseo_meta_data":{"post_id":"6400","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2026-07-27 13:17:19","updated":"2026-08-11 13:07:44","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.uditis.ch\/en\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tSupport\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.uditis.ch\/en\/"},{"label":"Support","link":"https:\/\/www.uditis.ch\/en\/support\/"}],"_links":{"self":[{"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/pages\/6400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/comments?post=6400"}],"version-history":[{"count":8,"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/pages\/6400\/revisions"}],"predecessor-version":[{"id":6626,"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/pages\/6400\/revisions\/6626"}],"wp:attachment":[{"href":"https:\/\/www.uditis.ch\/en\/wp-json\/wp\/v2\/media?parent=6400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}